I Have had family service there before and I Think some of your funeral Directors need to have more compassion &patience whit family when they have lost a Love One.
Words cannot begin to express our gratitude for the way Serenity handled or dad's Homegoing Celebration. It was above and beyond what we expected. When a relative couldn't make it, they were able to live stream it for us, and our uncle was able to view with no problems. Thank you Thank you Thank you
I would like to take this most worthy time to highly esteem the staff at Serenity 🙌I thank God for the staff, people of Excellence, Kindness, Humble,and Love!If I forget any names, please forgive, and know your work and labor of love will not go unnoticed by Almighty God..For such a time, during the loss of a love one,you are like a family that upholds the grieving ones..So Appreciative of Micheal,Robbin,Da-Nearle,Ryan😍 Serenity staff does a Mighty fine job in the spirit of Love... God's Blessings of peace, prosperity, and favour as like a shield!!!I highly recommend always, Thank you! Thank you again!
Would like to take this time to thank Serenity Funeral Staff for everything you have done for my family and I. Your kindness meant the world to me and I am so amazed at the wonderful job you all done with my husband's body. I am truly grateful for everything you have done to make the loss of my husband a little bit easier. Your work is outstanding anything I asked for you made sure I had and I really do appreciate all your hard work. I appreciate the peaceful atmosphere thank you all for be a part of this transition❤
I wanted to take this time to thank you Serenity for your kindness and caring from my very first call nothing but professional services from beginning to the end you made my sister look like an angel, she was beautiful you did just what we wanted and the beautician did her hair and makeup just the way she wore it she looked 20 years younger. Thank you for putting your special touches on my baby sister. You did the same for my oldest sister 8 months earlier and the programs was also well done with a special touch of your own thank you It will be an honor recommending others to Serenity.
The staff at Serenity Funeral Home was nothing less than professional when my husband passed away. From the time I had to call them at 1 a.m. all the way through the day of the burial they were always accommodating to my needs and those of my family. We truly appreciate Mike, Robin, Marquan, Ryan and all those that assisted us during this difficult time and would highly refer anyone that asked about them. THANK YOU ALL AND GOD BLESS.
It is coming up on 3 years since my son and my sister-in-love passed away, if it were not for Serenity I do not think I would have been able to handle loosing two people so close to me within 12 days of each other. My son passed away in New York and Mike handled everything from start to finish. He brought my son home and we were able to give him a beautiful service. With our back to back services, Mike and his staff were compassionate and understanding, I would not trust my family with any other funeral home but Serenity. Thank you Mike and the staff at Serenity!
I have used several funeral home services and i have found that you all are the best!!!!! Just want to thank you all for doing such a fantastic job on my Baby Sister, HELEN THERESA FINLEY... my son Attorney Melvin Sims said, " Momma, they are the best that we have ever used.....thank you soooo much for working with my nephew, Branden Cartwright, we salute you all.....
In a twinkling of an eye my sister and I were faced with the daunting task of planning the final farewell of our mom Kathlean Love. The voice of mom lingering in our minds "put me away nicely" coupled with opinions of others my sister and I reached out to Mike Atkins at Serenity Funeral Home. Somewhere early in the meeting Mr. Atkins wisdom had to of picked up on the mental fatigue and anticipation of the unknown of the in/out of funeral service/burial options and tactfully moved the meeting along without all the pre probing questions. I'd anticipated he ask HOW MUCH OF AN INSURANCE POLICY, OR CASH ON HAND before quoting service amounts. He did the TOTAL OPPOSITE.... He laid before us what SERENITY FUNERAL HOME offer as package deals, cremations, grave side service and al carte if needed. It was at this time we presented the policy and he and his team handled the rest. Once he knew the amount he didn't go back and attempt to oversell. Although impressed at this time, It kept getting better every step of the way. The services rendered from start to finish was nothing short of THE BEST.... Thanks to the entire Serenity Family!!!!
Thank you for setting the bar high the way a black owned business should be in such a sensitive time in our lives. I can't stop talking about Serenity, the professionalism, being personable,going above and beyond the call of duty, compassionate, prompt, and sufficient. Thank you with much respect.
My grandmother passed away April 9th 2019...and I have to say that Serenity did an OUTSTANDING JOB!!!! My grandmother aka Mama never wore makeup in her life and Serenity made her look flawless with not one trace of lipstick,mascara etc...My grandmother was a saved,sanctified,Holy Ghost filled woman of God and Serenity never losted sight in that and prepared her with grace and compassion....I know that my grandmother was pleased but more importantly the Lord was also....job well done...Thank you again Serenity from the bottom of my heart.
Our family has always used the same two funeral homes for all of our burials needs in the past. I had never even heard of Serenity Memorial Chapel until a relative put me in contact with the owner. Mike was professional from the very beginning.The staff at Serenity starting with the Funeral Director and everyone else went above and beyond in making sure this difficult time was the best experience for my family. Mike delivered on everything that was expected and went above beyond those expectations. Although I hope I do not have to use his services anytime soon, I definitely recommend Serenity Memorial Chapel. Thank you Serenity. The Ward Family
Serenity Memorial Chapel offers A-1 Service. I would rate them the Best in the Business. Not only is the staff professional, but they show empathy in your time of bereavement. I would personally recommend them. My experience was wonderful with this company. They take the stress away, so you can deal with your loved ones. Keep up the GREAT WORK Serenity!!
Never thought in a million years that I would have to be responsible for making sure my father's burial would be perfect. After a long illness and over 20 years of paying for life insurance, I just knew this process would be simple. After finding out that the insurance policy that had been paid for for several year, with the most recent payment being paid only five days prior to his death, to find out the policy was No good and was worthless at this emotional time in our life, we contacted Serenity Memorial who ensured us that they could work with us to ensure that my father's burial would be nothing less than memorable. They were sensitive and understanding to our needs and our situation. Despite our financial mishap, we were treated like a million bucks from start to finish. THANKS SERENITY MEMORIAL CHAPEL.
The services provided by Serenity were nothing short of excellent, professional, warm and attentive. The last memory of my aunt was so beautiful.... Thank you Serenity for a job well done.
If you are looking for great quality services for a loved one who has passed. Serenity memorial chapel has a team of respectful, caring and understanding staff ready to help you in your time of need. I recommend you give them a call when that time has come.
Serenity Memorial Chapel took care of all of needs in the most professional way possible. The staff is very professional, attentive and also respectful of all of our request. I would recommend Serenity Memorial Chapel to take care of all your needs during the time of a loss of a loved one.
One week before Thanksgiving my sister in law gave birth to my niece who was stillborn. I called Serenity and the owner was so caring and sensitive to our needs during our time of bereavement, he had even worked around my work schedule. The day before Thanksgiving my family was able to view her, she was such a beauty. The cremation was done and she was shipped to my mother in California. Our expectations were exceeded and then some. Thank you Serenity Memorial Chapel my family and I are forever grateful.
The Jackson Family
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.